Frequently Asked Questions
Find answers to common questions about our compounding pharmacy services
General Questions
What is compounding pharmacy?
Compounding pharmacy is the practice of creating customized medications tailored to individual patient needs. We combine pharmaceutical ingredients to create medications in specific dosages, forms, or formulations that are not commercially available.
How long has NP Labs been in business?
NP Labs was established in 2006 and has supported patients and prescribers with compounded medication preparation for over 19 years. We are located in Athens, Greece.
What certifications does NP Labs have?
Our laboratory is ISO-9001 certified for compounding services and follows Good Manufacturing Practice (GMP) standards to support consistent quality processes.
Ordering & Shipping
How do I place an order?
The secure patient portal helps coordinate prescription-related pharmacy requests after your account is registered. You will need a valid prescription from a licensed healthcare provider, and our team will contact you if more information is needed.
Do you ship internationally?
Shipping availability, timing, and cost vary by destination and by pharmacy requirements. Please contact us for specific shipping information for your location.
How long does it take to prepare my medication?
Most compounded medications are prepared within 3-5 business days. Complex formulations may require additional time. We'll provide you with an estimated completion date when you place your order.
Medications & Services
What types of medications do you compound?
We compound a wide range of medications including hormone therapies, pain management solutions, dermatological preparations, pediatric formulations, veterinary medications, and many others. If you have a specific need, please contact us to discuss your requirements.
Can you make medications without certain allergens?
Yes, we specialize in creating allergen-free formulations. We can prepare medications without common allergens such as gluten, lactose, dyes, preservatives, and other ingredients that may cause reactions.
Do you offer veterinary compounding?
Yes, we provide specialized veterinary compounding services for animals of all sizes. We can create medications in forms that are easier to administer to pets and in dosages appropriate for different animal weights.
Still Have Questions?
If you cannot find the answer you are looking for, our pharmacy team can help you understand the next step.